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Candidate

Female, 42 years, born on 21 November 1982

Not looking for a job

Moscow, willing to relocate (Republic of Crimea, Rostov-na-Donu, Saint Petersburg), prepared for business trips

The approximate area of the job search is specified

Retail Manager, Sales Director

1 500  in hand

Specializations:
  • Sales manager, account manager

Employment: full time

Work schedule: full day, flexible schedule

Work experience 19 years 7 months

January 2018currently
7 years 4 months
Retail manager
Planning: - Strategic planning of network development - Sales and KPI's : ps / ch Rub / ch CR Margin Management - Zone of responsibility 5 stores - In subjectionn 12 person - Optimization of business processes - Analysis of sales (brands, product groups, models, articles) - Cross selling - Control targets level - Coordination and monitoring - Solution of various issues - Customer managemant Development - Development and implementation of marketing activities (promotions, discounts, gifts) - SMM (mail, SMS, social societys) - Formation of personnel training system - Training staff Sales (techniques, examples, case studies, complaints) Goods (brands) Development professional skills (leadership, not the monetary motivation of the personnel, sales management) - Plan (strategy, business plans) - Formation of a system of personnel rates - Assessment staff (season, food) - Motivation personal targets Current - Implementation of corporate policies and procedures. - Organization and carrying out inventories - Developing skills in merchandising - Mystery shopper, video control - Negotiations with the office of the mall's - Formation reporting Control - Losses - Works of employees of the branch (standards, norms, sales techniques, competence) - Control cash flows (collection, returns, sales discounts) - Control of storage (product, POS) - Control merchandisers - Document Management (Cash Office) - Control of service companies
December 2014currently
10 years 5 months
Create of own project

klavdiyakuznetsova.com

Creator
Analysis of the market needs , territories Creating a roadmap project The formation of business ideas Formation of strategy of development of the project Business plan P'n'L enlarged calculations of economic viability of the project Formation of the project team Allocation of responsibilities Formation of the control points of the project Search and negotiations with investors and property owners
November 2013February 2015
1 year 4 months

Rostov-na-Donu, www.lvbco.ru/

Retail... Show more

Regional Retail Manager
Planning: - Strategic planning of network development - Sales and KPI's key indicators of performance evaluation : ps / ch eur / ch the number of checks number of ps CR Management - Zone of responsibility 9 stores - In subjectionn 52 person - Optimization of business processes - Analysis of sales (brands, product groups, models, articles) - Cross selling - Control targets level - Coordination and monitoring - Solution of various issues - Monitoring competitors - Customer managemant Development - Opening company's stores - Development and implementation of marketing activities (promotions, discounts, gifts) - SMM - Formation of personnel training system - Training staff Sales (techniques, examples, case studies, complaints) Goods (descriptions, types, fabrics, styles and trends of the market) Development professional skills (leadership, not the monetary motivation of the personnel, sales management) - Plan (strategy, business plans) - Formation of a system of personnel rates - Assessment staff (season, food) - Motivation Current - Implementation of corporate policies and procedures, - Organization and carrying out inventories - Developing skills in merchandising branch employees - Ordering and receiving goods - Compliance by product (layout, tags, alarms, presentation) - Monitoring of competitors, analysis of competitive advantages in the context of service and range of products. - Mystery shopper - Negotiations with the central office and the office of the mall - Formation reporting Control - Losses - Works of employees of the branch (standards, norms, sales techniques, competence) - Control cash flows (collection, returns, sales discounts) - Control of storage (product, POS) - Control merchandisers - Document Management (Cash Office) - Control of service companies Results: Implementation of the plan MSP plan 104 % Implementation of the plan ABP Plan 80 % L2L year EUR 104 % L2L year RUR 120 % L2L customers with cards 55 % CR 9 % PS / CH 1,9 Sales to euro 488 m2 The share of returns of 1.8 %
September 2011April 2013
1 year 8 months

Moscow, www.kant.ru

FMCG (non-edible)... Show more

Sales Director Salewa Russia
Duties: Customer Management: Responsible to develop and maintain relations with customers,holds negotiations with customers, develops service packages for customers,prepares commercial offers, looks for and attracts new customers, makes updated customers and competitors profiles, coordinates proactively order placement, regular monitoring of market, ability to open doors at new clients; work with existing clients (additional sales, mercherchedayzing, pre ordering session two times a year, training of customers employees 2 times a year (winter and summer collection), customer visits TOP 20 - 4 times a month (planning visit reports with foto), the signing of contracts, specifications (collection of advance payments), work with accounts receivable, focus on the management business process on territory of zone of responsibility.work with client business with effective control and analisys of partner sales, stock, situation in region, seasonal situation. • Sales Management: planning sales week, month, half-year, year, for client base. Preparation, validation of the Business Plan by brand, including market and competition analysis, identified issues and opportunities, selected priorities, strategy, action plans and projects, activities to be implemented. responsible for the company Budget in the assigned area, planning pre orders direction, category, hit models) work with customer sales, sell-out (motivation of employees, cross-marketing, trade promotion), work with a stock (ABC analysis). Work with quality claims. Monitoring competition situation (strengths brand, price positioning and stock, possible delivery). Responsibility for reaching agreed plans growth, and seasonal sales goals in the territory; this includes sales value, average price and margin. • Marketing Management: organization and holding of events directed on promotion of the brand (discounts, seasonal sales, trade promotions, sweepstakes, contests) Product testing, equipping athletes. Annual planning and participation in exhibitions of different directions. Changing images of the dealers, manufacturing POS materials (posters, leaflets, narrowly focused catalogs). Tracking regional sporting events, sponsorships, maintaining a positive image in the social networks. • Management staff Setting targets for month Planning sales (by clients on month and year) to zone of responsibility my staff from my side approval of the plans with the head of sales department of wholesale and control execution. Planning shipments for every client on every month from my side consolidation and control process of shipment. Planning of arrival of clients payment every week from my side organization every week meeting with purchase, financial , accounting departments to discuss plans for using payment arrivals Targets of visits of clients, on every monday managers prepared visit plan on week every friday managers sent information of fact of visits Targets search new clients And some KPI targets Confirm targets for season Pre order by clients with planning budget of their pre orders Marketing activities in zone of responsibility regional manager Planning business trips Plans for the year Planning Sales Marketing budget on region P&L by region Strategy of grow brand in region of responsibility • One of the major tasks: start-up projects (shop in shop and corner), selection of product line, make range, merchandising display of goods, preparation of product sets with certain price positioning for a particular client. Project from zero point to conceptual shop • Other: Extensive travel to retailers and partners within the Territory. Travel to Europe to partner meetings, ISPO, and Outdoor exhibition. Responsobility zone-Russia, in subjection 3 people
May 2010September 2011
1 year 5 months

Russia, www.decathlon.ru

Retail... Show more

Department Manager
Maximizing the range to meet the requirements to him, monitoring the availability of price lists of products containing the maximum information about the product on the shelves and display cases. Control of acceptance and goods to the warehouse, quality control, shelf life of products, the availability of labeling, matching price tags, and detailed product information. Analysis of consumer demand in order to improve service levels. Planning and organizing activities for seasonal sales (plans for the display of goods, placing in the sections, etc.). Planning and forecasting of sales for the year. Weekly forecast adjustments, taking into account consumer demand, and flow, measures to increase sales, units purchased goods and growth of customers. Measures to reduce losses and reduce risks. Tracking inventory levels, depending on seasonality, growth or decline of sales, activities for clients to increase sales. Regulation of pricing depending on demand. Working with streams of goods to ensure the optimal range. A plan to move the department in every season of the year. Optimization of the whole range of accommodation, depending on demand, seasonality, and sales. To monitor the situation with the goods of low demand, control pricing of such products. Ensuring adequate preparedness for the commodity sector inventory. Control, organization and participation in the assessment. The adoption of measures to improve sales sector: an analysis of the level of weekly gains / losses. Carrying out the development of pricing according to market analysis and pricing of competitors. Personnel selection and training. Recruiting, hiring and training staff, establishing an autonomous and integrated team capable of making independent decisions and take responsibility for these decisions. Duties coach trainings (safety,flow of goods,basic merchandising) Duties on duty at the store, serving as director of the store while on duty (the resolution of conflict situations with clients, working with service companies, coordinating and monitoring the functioning of the store as a whole). Work with the reports. In the area of responsibility 5 departments In submission of 7 people.
March 2009May 2010
1 year 3 months

metro-cc.ru

Retail... Show more

Deputy Department Manager
Formation orders,negotiations with suppliers, control construction inventory,adjust availability cost,control by action and they organization. Direction shelfs,control lay out.Control all assortiment goods in four department.Work with reports.Price comperisson. 35 normal suff in subjection,zone responsibility four trade departmens,direction dry food include: cosmetics,grocery,canned food,confectionery,drinks and beverage tobacco and bakery.One of the main achivenment is openning the shop and job in four trade departments. Growth from normal staff
December 2007March 2009
1 year 4 months

metro-cc.ru

Retail... Show more

Senior Staff
Control and organization work 25 normal staffs, keeping discount. Work with reports. Zone responsibility four trade departmens,direction dry food include: cosmetics,grocery,canned food,confectionery,drinks and beverage tobacco and bakery.
November 2004October 2006
2 years

Rostov-na-Donu, colgate.com

FMCG (non-edible)... Show more

Sales Manager
Increase client base from 60 trade clients to 120 trade clients, increase sales in two time, create and successful constraction actions for the final customers, conclude agreement with trade clients,condacting negotiations, work with debit arrears. Work with reports. In subjection 2 mershendaizers
March 2004November 2004
9 months

Rostov-na-Donu, colgate.com

FMCG (non-edible)... Show more

Mershendaizer
Work in the retail shop Magnet-43 shop. Adjust lay out with standarts of company, control by actions, control availability cost. In the Ramstor adjust stock and formation orders

Skills

Skill proficiency levels
Sales Management
Sales Planning
Sales Forecasting
Budgeting
Management Skills
Business Development
Strategic Planning
Sales Skills
Analytical skills
Negotiation skills
Customer Relationship Management
Creativity
Time management
Customer orientation
Human Resources Development
Human Resources Management
Training & Development
Multitasking
Leadership Skills
Communication skills
Business Process Management
MS Office
Job Effectiveness
Performance Management
Change Management
results orientation
Responsibility
Business Accounting
Product Management
Stress Management

Driving experience

Driver's license category B

About me

MS Office уверенный пользователь Internet

Higher education (bachelor)

2004
North-Caucasian Academy of Civil Service
state and municipal management, Bachelor

Languages

RussianNative


EnglishC1 — Advanced


UkrainianC2 — Proficiency


Tests, examinations

2013
Effective Negotiations
JamilCo
2013
Project Management
JamilCo
2012
SPIN Selling
Talantium
2012
Effective Negotiations
Talantium

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Doesn't matter